Call outs and repairs
When your kitchen equipment fails, time matters. If you need an engineer in a hurry, BVL Catering Repairs are here to help.
Providing a reliable and professional service across South Wales, BVL Catering Repairs are committed to sending the right engineer for the right job.
We pride ourselves on clear communication when booking an appointment, giving our clients confidence, we will be on site when planned.
Specialist engineers attend and complete a comprehensive investigation of your appliance, alongside detailed paperwork, and by carrying an extensive range of universal van stock, we aim to achieve a first time fix wherever possible.
Our focus is on minimising downtime and getting your kitchen back up and running safely and efficiently. We will always prioritise a repair over a replacement appliance (whenever it is financially viable)
What's included
Offering a clear pricing structure with no additional mileage fees applied at any time and no travel costs for attendance during normal working hours.
The call out fee includes the 1st hour of the engineer’s time (once the van has been parked) and any additional hours on site are charged at a reduced rate.
Please note: out of hours calls are slightly different – as the travel time is chargeable.
If you need an engineer to attend, please get in touch.
- No additional milage fees applied
- Travel time only charged for out of hours calls
- 24/7 support & emergency call outs for our service clients
To report an emergency breakdown - call us on
Other services available
And don’t just take our word for it….
The wonderful team saved our skins when our dishwasher broke down.
They were efficient and on-time, and just generally fantastic.
We will be using them for all our kitchen repairs going forward, because no one can beat them!
Karina
Owner at Common Meeple
We have been so happy since we have started using BVL for all our equipment issues.
They’re really trustworthy and I’d highly recommend.
We’ve used other companies in the past but the service we get from BVL is excellent; Barrie’s honest with us when some equipment is past saving, accommodating around our opening hours and just basically a lifesaver when things break during super busy times.
Kristina
Franco’s Aberavon Beach
Barrie has been with us since the beginning and takes care of all our annual servicing, certificates and installs – he has made working life so much easier as he has liaised with electricians and installers to ensure everything was timed perfectly when we had a new extraction fan installed and he has advised us on equipment to ensure we get what our gas supply can cope with – he has been invaluable and that is not including the numerous call outs, often on weekends!
Kelly
The Angel Pontneathvaughan
